Refunds & Returns

The Anchored Style is a platform for bringing you fabulous products surrounding our passion for living life by the water. We source products from vendors globally to bring you a curated collection of goods. Because our store is made up of many vendors, the return policy will vary based on the supplier. Please contact us as soon as possible with any concerns regarding your purchase.

Our return policy is based on a 15-day window. If 15 days have passed since your purchase was delivered to you, we cannot offer you a refund.

Please do not send your purchase back to the manufacturer, we will need to determine the best route for your refund or return.

To complete your return, we require a receipt or proof of purchase. We are able to locate orders in our system by your email or order number. If you received the item as a gift, you will need to obtain one of these fields in order for us to locate the origin of the purchase.

All returns are based on an approval process. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days.

Specific refund scenarios:

  • CUSTOMIZED PRODUCTS: Custom products cannot be refunded or exchanged, except in the case of damage in shipping.
  • DAMAGED OR INCORRECT PRODUCT: If the product itself is damaged, please send photo proof to and we will begin the process for refund or exchange. If the shipping package is damaged as well, you will need to open a case directly with the mail carrier used.
  • LATE ORDER: If the product has not been processed or shipped within the time frame agreed to when the order was placed and you wish to cancel the order, please contact us and we will cancel the order with the supplier. During peak volume seasons, the suppliers may sometimes require additional time to fulfill orders; in these instances, we will attempt to notify you as soon as possible with the revised timing of shipment.
  • MISSING ORDER: In the case that you were expecting an order and it has not arrived, please contact us for a status update. If we show that a package has delivered (based on tracking number update) but you have not received the item, you must submit a claim to the shipping carrier directly. 

We only replace items if they are defective or damaged. If you need to exchange it for the same item due to damage, please contact us at for instructions.

If the item was marked as a gift when purchased and shipped directly to you, you will need to obtain the email or order number of the original purchase for us to locate the details of the purchase.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return. You will need to obtain the email or order number of the original purchase for us to locate the details of the purchase. 

Contact us at for questions related to refunds and returns.